The right technology enables your growth

Evaluate whether the organisation is ready to adopt automation or AI. The assessment determines if business processes and data are suitable for AI and highlights high‑value automation opportunities.

• Work with executives to define an AI vision aligned with business goals.
• Catalogue current business processes and map them to key capabilities; identify pain points that could benefit from automation.
• Assess data quality, availability and governance.
• Evaluate technical infrastructure and skills to handle AI projects.
• Score each dimension to produce a readiness rating and recommend short‑term pilots and long‑term projects.

Provide a pragmatic evaluation of the organisation's cyber‑security maturity. This is not a penetration test but a high‑level assessment of policies, procedures, vendor controls and staff awareness. It highlights weaknesses and produces a roadmap to reach the desired maturity level.

• Review existing policies (acceptable‑use, password management, incident response) and ensure they address risks such as malware, phishing, and data breach.
• Use the Australian ASD Essential Eight strategies as a baseline but also plan to ISO27001 or NIST CSF.
• Assess third‑party vendors' security posture and ensure contracts include security provisions.
• Survey staff awareness and provide training recommendations.
• Compile findings into a maturity matrix and create a risk‑based improvement plan.

Establish a simple governance framework to prioritise technology projects, manage risks and ensure alignment with business strategy. Effective project prioritisation aligns projects with strategy to reduce waste, quantify value and build an achievable roadmap.

• Facilitate a workshop to define strategic criteria (value, risk, cost, urgency) and simple weighted scoring to rank projects.
• Align a technology risk management approach to existing business frameworks of define a new approach.
• Create a risk register and a risk matrix.
• Set up a governance cadence (e.g., monthly steering committee) to review priorities and adjust as conditions change.

Determine whether the IT department (or outsourced providers) has the right skills and capacity. Identify gaps and plan training, hiring or outsourcing.

• Define critical IT processes (e.g., service desk, infrastructure management, security, development).Build a RACI matrix showing who is Responsible, Accountable, Consulted and Informed for each process.
• Conduct a skills gap analysis: identify important skills, assess current skills using surveys, interviews or performance reviews, and rate them using a numerical scale.
• Decide whether gaps will be filled by training (courses, mentorship, certifications) or hiring/outsourcing.
• Produce a capability uplift plan with timelines and budget.

Evaluate the organisation's current hardware, software and support agreements, highlighting ageing or unsupported components and recommending upgrades or cloud migration. Regular infrastructure assessments help maintain efficiency, prevent disruptions and ensure technology supports business objectives.

• Create an asset register of physical devices, software and cloud services.
• Review maintenance history and update logs; schedule future maintenance.
  
• Identify equipment approaching end‑of‑life and compare capabilities to operational requirements, planning for upgrades or replacements.
• Assess software licences, support agreements and backup/disaster recovery arrangements.
• Recommend a technology investment roadmap or cloud migration strategy.